REVIEW BROKER: XTB Q2 2020 (PART 3/3: TRADING PLATFORMS, ADDED SERVICES & CUSTOMER SUPPORT)

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Trading platforms at XTB

MT4

XTB fully supports all MT4 version for traders, including MT4 for desktop, tablet, and mobile devices for both iOs and Android, allowing traders to trade anytime and anywhere.

xStation

In addition to the MT4, XTB also provides a proprietary software, developed by the broker itself called xStation. This platform has so many outstanding features that MT4 cannot have. If trading at XTB, you can think of trading with xStation instead of MT4. Some salient features of xStation include:

  • Deposit and Withdraw money on the software
  • Provide full information on economic calendar and dividend calendar
  • Easily view training videos on xStation
  • Integrate many analytical tools and statistics
  • Provides multiple versions for Web, Windows, MacOS, iOS and Android

The first point we would say about xStation is the beautiful interface, smooth and highly user friendly experience. You can experience on the website version first, before using the integrated versions for your phone or computer. In addition, xStation supports a variety of languages ​​(19 languages), so it is easy to use and accessible for all traders.

Also, there are quintessential features, including Market Sentiment, Market Depth and Stocks Scanner, which will be reviewed in detail as below:

Market Sentiment

 

The picture above is Market Sentiment, as you can see they provide information on the percentage of traders who are Buying or Selling an item that you are interested in.

 

 

 

If you find it difficult to see the image above, you can click on the rectangular box on the right, which will show each currency pair with the number of buyers and sellers displayed in 2 colors including: Green for traders opening Buy orders and Red for traders opening Sell position. This is very useful information that you need to know which side is outweighed, which is also a reference for you to consider your upcoming orders.

 

Market Depth

 

Besides Market Sentiment, XTB also provides another useful application, Market Depth. With Market Depth, you will be provided with information about the volume of the currency pair you buy, the price at each level, as well as the amount that the liquidity provider (here is XTB) can meet:

 

 

For example, in the image above for the US30 index, if you open 3 lots, it will cost 28305, if you open 10 lots, the price will be better to 28298, similarly if opening 15 lots you will have the price of 28288 etc. However, you can also see, when you intentionally put a very high lot (50 lots), the market will report that the liquidity is not enough, so there will not be enough for you to complete the order. Note that this feature will only be visible when you use the xStation version for phones and computers.

 

 

From the image above, once again we can confirm that XTB is a liquidity provider so it can be sure of such price. And if you visit the website xOpen Hub, you will see that XTB is a partner of many European brokers, including those that are familiar to traders such as Zulutrade or IFCMarkets, they are also partners of XTB.

 

Stocks Scanner

 

In addition to the above two features, the is another one we have to mention here, which is especially extremely suitable for those who want to trade stocks, is Stocks Scanner.

 

Stock Scanner will provide traders with 15 factors to filter the stocks you want to trade, including: market capitalization, ROE, beta risk factor, debt to equity ratio, ... This will help you to easily assess the stock you want to invest without having to read a series of financial statements. Also, it will help you evaluate the value of each stock, then you can make final decision whether you should invest or not.

 

Deposit and Withdrawal at XTB

 

XTB offers a variety of deposit methods s for you to choose from: Visa, Neteller, Skrill and Ngan Luong.

 

Some forms of deposit and withdrawal of XTB are applying quite high fee, for example if you deposit via Neteller and Skrill, you will charge a fee of 2%. In case of withdrawal, you will not be charged if your withdrawals is from $ 100 or more. If you withdraw below this amount, you will be charged $ 30.

 

Therefore, we recommend that you only use Ngan Luong to deposit and withdraw at XTB. Because they are not only fast but also completely free. Besides, when depositing and withdrawing by Ngan Luong, the money will be transacted almost immediately or in maximum of 24 hours, rather than waiting 5-7 days like when you make a withdrawal via Visa card.

 

Customer Support at XTB

 

XTB really has a very professional customer care team. As soon as you complete the registration information, you will receive an email from your account manager. So if you have any questions you can email this person directly, they will help you solve all the questions or problems you are having.

 

Pros and Cons summary

 

Pros:

  • Owning many licenses from reputable financial management agencies
  • No requote when news released
  • Offers a lot of different trading products
  • Index products do not incur swap fees. Or cryptocurrencies is applied a swap fee but are super low
  • Modern advanced trading software
  • Low minimum deposit
  • Quick deposit and withdrawal
  • Enthusiastic support staff
 

Cons:

  • There is no PAMM account
  • Pro accounts requires a minimum lot trade volume of 0.1 lot or more

 

This is the whole review of XTB. We hope these reviews are helpful to you. If you have any questions, please let us know your questions as soon as possible. Good luck!

 

If you would like to open an account, please click here:

 

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